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How to Use the Course Coach

The Course Coach is the floating bot button in the app. Ask it anything about the course or the app, and drag it aside if it covers something.

The Course Coach is the floating bot button on your screen. Click it, type your question in the box that says "Ask anything about the course…", and it answers in short, friendly steps. It is a warm, knowledgeable mentor that helps you every step of the way from idea to bestselling book.

The Course Coach panel open inside Golden Bestseller Empire.

What can I ask the Course Coach?

The Course Coach answers the question you asked, then stops. It keeps answers short, asks a follow-up question to keep the conversation flowing, and builds the conversation one turn at a time. It uses plain, simple words and explains any big word it has to use. It remembers what you said earlier in the chat and builds on it.

What if I feel stuck or overwhelmed?

Say so. The Course Coach is made for this. If you seem nervous or unfamiliar with something, it slows right down, stays extra warm and reassuring, and never makes you feel silly. If you are stuck, it tells you that is totally normal at this stage and gives you ONE concrete next step.

If you are worried your answers in the Book Planner are not good enough, it reminds you that this is just a first version and nothing is final. Content can always be updated and refined later, and even imperfect information is hugely helpful for mapping your book. If you have been stuck on one question for a while, it can offer suggestions or examples to get you started.

How do I move the Course Coach button?

If it is sitting on top of something you need to click, such as a toolbar button in the Writing Studio, click and hold the bot icon and drag it to a different spot on the screen. Releasing without dragging still opens or closes the chat, so a quick click behaves exactly as before. On a phone the bubble is smaller and can be dragged anywhere on the screen.

How do I show the Course Coach what I see?

If it cannot fully work out your issue from your description, it asks you to take a screenshot and share it.

Then share it by attaching it to a message or email.

What should I never type into the Course Coach?

Never paste an AI key, a password or your whole private manuscript into the chat or into an email to support. The Course Coach will never ask you for a key. When a key is needed, connect it from the Connect prompt the app shows or from Connected Services in your profile menu.

What can the Course Coach not see?

From the chat, it cannot inspect your AI key, your remaining credit, your provider's logs or your saved checkpoint. If it is unclear what went wrong, it asks you for the exact error and the stage you were at.

Is the Course Coach the same as the Writing Coach?

No. They are two different helpers.

What if the Course Coach cannot fix it?

Write to contact@goldenbestseller.com, or use Contact in your profile menu. You can also read How do I contact support?

Not sure where to start? The Course Coach inside the app helps you every step of the way.

Related Articles

How to Find Your Way Around the AppUse the top menu, the STEP tabs on the left and your profile menu at the top right to reach everything you need.Where to Start With Golden Bestseller EmpireStart with Step 1, Find, even if you think you already know your topic. Then move on to the Book Planner, one step at a time.How to Contact SupportEmail contact@goldenbestseller.com, or click Contact in your profile menu. Include the page, the exact message and a screenshot.

Last checked in the app: October 14, 2026.

Still Need Help?

Inside the app, the Course Coach answers your questions and guides you step by step. You can also write to us and we will get back to you.

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